Comet.co.uk is the second largest electrical retailer in the UK and part of Kesa Electricals plc, a pan-European group operating in seven European countries. Its focus is on giving customers the best price, best choice and the best service. With more than 250 stores throughout the UK, Comet offers a unique all-round shopping experience with a range of services including home delivery, full installation of products such as televisions and computers, take back facilities for large products, and comprehensive after sales service. Comet offers a wide range of electrical products all at ‘Every Day Low Prices’ - on average, 34,000 competitor prices are checked every week to ensure that Comet’s prices cannot be beaten. In August 2005, Comet fully rebranded to differentiate itself from its competitors, with the entire project being labelled the new Comet “Vision” - with customer trust and staff training at its core.

At Comet.co.uk they offer over 2000 products that are currently in stock and can be delivered to an address of your choice, anywhere in mainland UK within 5 days. For larger products including washing machines, refrigeration and large screen TVs, they deliver seven days a week using their dedicated delivery fleet of over two hundred vehicles. Smaller products including small kitchen appliances, vacuum cleaners, personal hi-fi, games consoles etc. are delivered by one of their preferred parcel carriers - Parcelforce and Amtrak. Delivery within 7 days, 5 days a week. They have a range of products that are supplied direct to you from the manufacturer. These products can take longer to deliver, sometimes up to 28 days.

At Comet.co.uk a full refund or an exchange of equal value if preferred, is guaranteed for customers returning unopened products within 28 days of purchase or delivery. Under distance selling legislation, any opened products purchased via their web site or telephone are also subject to a 7-day exchange or refund. Faulty products within the Manufacturer's guarantee period will be repaired for free by a Comet approved engineer. If you wish to return a large item, you should contact Comet customer services for help and advice. When a refund is processed, it is automatically sent as a credit to your payment card. The refund should appear within a few days. If you experience a delay, this is likely to be caused by banking processes. If you require further help or advice then please contact them.